(for Recipients of Income Assistance)

Ministry of Social Development and Poverty Reduction

730 Grant Avenue, Courtenay BC V9N 2T3

Toll Free: 1-866-866-0800   Fax: 250-703-2421


Hours: Monday to Friday 9:00am – 4:00pm by phone

Office Hours: Monday to Friday 9:00am – 4:00pm (Closed for lunch between 12:00pm to 1:00pm)

Programs & Services:

If you receive income assistance, you may be able to get a crisis supplement from MSD in exceptional circumstances.  This supplement is available if:

§  An unexpected purchase is needed – example: a furnace that requires replacement

§  Failure to obtain an item that will cause imminent danger to physical health

§  Items needed that are not a health-care good or service

§  There is no other resources available to get the item