Phone: 8-1-1
Email:   Website:

HealthLink BC provides free 24/7 access to non-emergency health information and advice in British Columbia via telephone, a website, a mobile app, and a collection of printable resources, including the HealthLinkBC.

Programs & Services:

  • 8-1-1: easy-to-remember number for all BC residents to access non-emergency health information, advice and navigation services. Residents of British Columbia can call 8-1-1 (7-1-1 for hearing impaired) from anywhere in the province to speak to a health service representative and registered nurse any time of the day or night, registered dietitian and qualified exercise professionals (available 9am to 5pm, Monday to Friday), or a licensed pharmacist (available 5pm to 9am daily). Translation services are available in more than 130 languages upon request.
  • a comprehensive public website that provides medically-approved information on more than 5,000 health topics, symptoms and over-the-counter and prescription drugs and offers tips for maintaining a healthy lifestyle. It also offers an integrated search and mapping function to more than 6,000 health services to help British Columbians find health services close to their home communities.
  • BC Health Service Locator App: a mobile app that helps citizens locate the types of health services they may need when they are on the go. The app provides a subset of the information available in the HealthLinkBC Directory.
  • The HealthLinkBC Files: easy to read fact sheets on public health and safety topics including common illnesses, vaccinations, environmental health concerns and health tips. The HealthLinkBC Files are available as downloadable PDFs at All HealthLinkBC Files are available in English, with most topics translated into other languages including Chinese, Farsi, French, Korean, Punjabi, Spanish and Vietnamese.