Website:  Website:

Phone:  1 800 O-Canada (1-800-622-6232)

YYT: 1-800-926-9105

130 19th Street, Courtenay BC V9N 8S1

Hours: Monday to Friday 8:30 am – 4:00 pm

Provides in-person access to a wide range of federal government services and benefits. Many services are also offered online, by phone, or by mail. Services include topics related to employment, financial assistance, and personal identification, such as Canada Pension Plan (CPP), Old Age Security (OAS), Employment Insurance (EI), Social Insurance Numbers (SIN), Records of Employment (ROE). Also offers Veterans Affairs Canada (VAC) services for veterans and their families. As a Passport Receiving Agent, accepts standard passport applications and sends to the Passport Program for processing. Wheelchair accessible. Service offered in English and French, with telephone interpretation for many other languages.